Nassetta said AI consumer agents are still an insignificant booking source for Hilton, though he sees them as the future of distribution, like the early internet.
early and it is insignificant, to be honest.
Nassetta said AI consumer agents are still an insignificant booking source for Hilton, though he sees them as the future of distribution, like the early internet.
early and it is insignificant, to be honest.
All statements by Chris Nassetta ›
Nassetta says the US political system is resilient and he expects no dramatic business impact from the election outcome over the next two to three years.
Here's the reality. Our political system has been built pretty well. Our founders did a pretty good job of creating a resilient system. We always figure it out. We'll figure it out this time. The reality is, in the next two or three years, I don't see any real dramatic impact as a result of the last couple days.
Nassetta expects no dramatic impact from the midterm blue wave over the next two to three years, citing the resilience of the US political system.
Our political system has been built pretty well. Our founders did a pretty good job of creating a resilient system. We always figure it out. We'll figure it out this time. The reality is, in the next two or three years, I don't see any real dramatic impact as a result of the last couple days.
Nassetta says Hilton's business is powered by a 'C-shaped' economy in which lower and middle segments catch up with the high end, driven by tax policy, regulation and AI.
Here in the United States, there was a bunch of factors that to me [last year] were undeniably going to strengthen our business and to a C-shaped economy, where the lower end of the business and the middle of the business was going to come up and meet the high end of the business in terms of growth. Those drivers were very favorable tax policy, very favorable regulatory policy, and AI,
Nassetta cautiously expects China to stabilize and see modest improvement from a low base.
We have already seen China stabilizing, and expect some modest but fundamental improvement from the current low level.Original (zh)
我们已经看到中国企稳,有望从当前低位出现一些不算大、但基础的改善。
Nassetta says technology will become an even greater strategic advantage for Hilton, benefiting employees, owners and guests.
In the years to come, we believe technology will become an even greater strategic advantage for Hilton, empowering our team members, strengthening performance for our owners, and making it easier for guests to experience the very best of Hilton