Schulman承诺在速度无法满足客户预期的地方不销售FWA，即使牺牲净增指标。
如果我们无法提供某类客户期望的速度，我们就不会销售。我们本季度初就开始践行这一理念，我告诉团队，绝不能追求违背客户优先理念的净增指标。原文 (en)
Where we can't deliver the speed a particular segment of customers expects from Verizon, we won't sell it. We began to implement that philosophy earlier this quarter, and as I told the team, we should never drive for a net add metric that runs counter to our customer-first philosophy.
Schulman承诺，除非确认背后是真实客户，否则不会让智能体访问Verizon平台。
除非我们百分之百确定对方确实是客户而不是恶意智能体，否则我们不会允许智能体访问我们的平台。原文 (en)
We'll be sure that we won't allow agents to access our platforms unless we're 100% certain that it's truly a customer and not a rogue agent,
Schulman称智能体将带来数据流量激增，使网络成为稀缺资产，Verizon将据此推出不同定价方案。
数据流量将会爆发，使Verizon网络成为稀缺而有价值的资产。我们会据此定价，你会看到不同的资费方案。原文 (en)
an explosion in data traffic," making the Verizon network "a scarce and valuable asset," he told analysts. "And we will price it as such. You'll see different pricing plans.
舒尔曼淡化了 SpaceX 进入核心移动业务的威胁，认为在频谱、回传、客服和后台系统方面建网没有捷径。
“没有魔杖，没有秘方，也没有捷径。”舒尔曼在被问及 SpaceX 进入核心移动业务可能带来的影响时表示。原文 (en)
"There's no magic wand. There's no secret sauce. There's no shortcut," Schulman said when asked to address the potential impacts of SpaceX's moving into the core mobile business.
Schulman称Verizon的1,700MHz毫米波频谱已成为差异化竞争优势，并称其为具有重大积极意义的技术突破。
我们的1,700MHz毫米波频谱突然变成了差异化的竞争优势，与Verizon现有的C波段频谱形成互补。这对我们是一项技术突破，具有重大的积极影响。原文 (en)
Our 1,700MHz of millimeter wave spectrum has suddenly become a differentiated and competitive advantage" that complements Verizon's existing C-band spectrum, Schulman said on Monday's earnings call. "This is a technological breakthrough for us with significant positive implications.
Schulman表示，Verizon不应向需要千兆速度却无法满足的客户销售FWA，并需要大幅扩大千兆覆盖范围。
如果客户需要千兆速度而我们只能提供300兆，就不应该销售这项服务，那只会让客户失望。第二层含义是，我们需要更广泛的覆盖范围来提供千兆或更高的速度。原文 (en)
If a customer needs a gig of speed and we can only offer them 300-Meg, we shouldn't sell the service. It's just going to be something that disappoints a customer," Schulman said. "And then the second implication was like we need a much wider footprint in which we can provide 1-Gig or more of speed.