Chesky 称 Airbnb 自建 AI 旅行助手的优势在于近 20 年的数据积累,以及对支付、变更和客服等预订流程的掌控。
关于我们自建的 AI 旅行助手:我们认为有三大优势。第一,我们拥有近 20 年的数据,最了解自己的市场。第二,我们掌控预订流程本身,包括支付、变更和客服保障。原文 (en)
Regarding our self-built AI travel agent: We believe there are three key advantages. First, we understand our own market best, with nearly 20 years of data. Second, we control the booking process itself, including payments, changes, and customer support protection.