Thomas Kurian认为通用模型缺乏政府工作所需的领域知识,遗留系统和严格合规要求让公务员陷于人工事务,这正是谷歌推出政府版Gemini智能体的原因。
每个行业都依赖通用模型所不具备的知识。政府工作依赖法规、条例和机构指引,分布在孤立的遗留系统中,并且对数据主权、合规和保密有严格要求。这往往让公务员困于数据录入和人工审阅文件,而无法专注于公民所依赖的服务。原文 (en)
Every industry runs on knowledge a general model does not have. Government work runs on statute, regulation, and agency guidance, across siloed legacy systems, under strict requirements for data sovereignty, compliance, and confidentiality. Too often that leaves civil servants on data entry and manual document review instead of the services citizens depend on.